Peak Event Preparedness Flow Diagram
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1. Facilitating scaling infrastructure and services by providing Peak Projections to meet projected PrimeDay demand.
Reach out to cloud tune and get the projections
Hardware review and comparing to previous year and flag and followup
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2. Conducting thorough operational readiness reviews for critical systems along with Service Teams via LTRA & Radar.
Make the radar tool ready
Facilitate review scheduling
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3. Implementing learnings from previous peak events and incidents.
Review the previous peak execution and feedback
Review all the issues and COE action items
Review all the open mandates and follow up on closer of critical manadates
Run any campaigns to mitigate the identified risks due to previous peak and sev-1 since previous peak
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4. Enhancing incident management processes and response capabilities.
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5. Collaborating closely with dependent teams to identify and mitigate risks.
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6. Prioritizing peak preparedness over non-essential initiatives.
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7. Tracking and resolving action items to improve overall operational resilience.
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8. Maintaining Code Freeze Calls and essential peak reports as per cadence.
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END